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Account and team

Find and select the right facility

Keep each inventory and production action scoped to the intended location.

For all users · Reviewed September 9, 2026

Before you start

  • Confirm the organization and state location identifiers.
  • Ask an owner for missing grants rather than reusing another person account.

Where to click

  1. 1Facility selector
  2. 2Inventory
  3. 3Team
  4. 4State connection
  5. 5Refresh
Illustrated navigation sequence. Exact controls appear in the numbered instructions below.

Step-by-step instructions

  1. 1Facility selector

    Select the intended facility before searching inventory, planning sublots or preparing labels.

  2. 2Inventory

    Check the product barcode against the source record. Similar product names across facilities are not interchangeable identifiers.

  3. 3Team

    Owners and admins can review whether a teammate is granted the facility.

  4. 4State connection

    If the facility was never imported, review the NMS2S integration identity and returned locations.

  5. 5Refresh

    After an access change, refresh the workspace or sign in again if prompted.

What success looks like

The correct facility appears and only its authorized records are used for actions.

If something goes wrong

No facilities to show

An account may be active but have no grants. Ask your owner to assign access.

Wrong facility in a saved link

Select the correct facility. The server rejects a job identifier from outside your authorized scope.

Still need help?

Send the workspace, facility, safe error and approximate time. Keep credentials and private activation links out of the message.

Contact supportSearch another guide